The dawn of AI in travel – and in our daily lives – suddenly became very real this weekend
Skift grip
The use cases for artificial intelligence (AI) in our daily lives, both personal and professional, have just exploded exponentially. It is worth thinking, reading and experimenting as much as possible for the travel sector.
Rafat Ali
Something has changed this weekend, the zeitgeist about the real possibilities of artificial intelligence (AI) has become exciting, palpable and perhaps frightening in recent days, with the launch of the first general purpose chatbot in large scale using Open AIof the GPT3 AI engine.
Free and open to all ChatGPT The service launched for the public generated a lot of buzz for the accuracy (and sometimes lack) of the answers you can get from the chatbot in a natural conversational mode and this weekend people had time to play around with it. It has crossed a million users in recent days and spawned a million memes about it, mostly on Twitter.
Instead of explaining to us what all the implications mean for the industry we cover, travel, we thought it best to ask the chatbot about the broader generative AI industry – which includes text, images , audio and video – and what it means for the current and future of travel. And as you’ll read below, the answers are pretty accurate, common sense, and informative, if somewhat repetitive and generic.
Let’s get started, what is generative AI, the sector receiving so much investment and buzz in the broader AI sector these days?

What are the applications of generative AI for the travel industry?

What are the applications of generative AI in the airline industry?

What are the applications of generative AI in aircraft design?

What are the applications of Generative AI in the airport sector?

What are the applications of generative AI in the hospitality sector?

Of course, wherever there is AI, there is always marketing that can be optimized by using it.

This one blew my mind a bit for our industry for its accuracy: What are the solutions to overtourism in destinations?

Of course the topic of the day in the travel industry: How does traveling become more sustainable?

Now let’s use it in route generation, the most common use case of AI in travel that he cited above:

Stay tuned to Skift for much more coverage on what these rapid changes in consumer and mass use of AI mean for the travel industry.